CONSUMER DISPUTE ARBITRATION

CONSUMER INFORMATION

(Law No. 144/2015, of September 8)

We inform our clients that this company is available for any clarification or resolution of issues related to the services provided and/or goods supplied.

We also inform that, as consumers, in case of a dispute concerning contractual obligations arising from sales or service agreements, they may resort to the following alternative dispute resolution entity:

Entity: CICAP – Consumer Information and Arbitration Centre of Porto
  

Address: Rua Damião de Góis, Nº31 Lj6 - 4050-225 Porto

Contacts:

Tel.: +351 225 50 8349 (Cost of a call to national landline) / +351 225 02 9791 (Cost of a call to national landline)

Fax: +351 225 02 6109

E-mail: cicap@cicap.pt – Website: www.cicap.pt

More information at the Consumer Portal (www.consumidor.pt)